Hr Consultant

https://raketlance.com/company/cloudconsole
CloudConsole
Makati  -  Philippines
1 Current Job Openings

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2nd Floor ZETA II Building #25D, 191, 1229 Salcedo, Legazpi Village, Makati, 1229 Metro Manila, Philippines
Job Detail
  • Industry:
    IT - Hardware
  • Total Positions:
    1
  • Job Type:
    Full Time
  • Salary:
    16000-20000
  • Job Location:
    Makati, Philippines
  • Minimum Education:
    BS
  • Minimum Experience:
    1 Year
  • Apply By:
    Apr 14, 2022
  • Job Posting Date:
    Dec 14, 2021
Job Description

Who we are:

We're an IT Consulting Company founded in Sweden that follows global standards addressing the needs of businesses for growth and efficiency. Our culture at its core is centered on empowering our employees with a fast-decision-making process, a flexible IT infrastructure, and no bureaucracy. We test numerous ideas and hypotheses in business, in the product, and in marketing every single day to build the best user experience. Working with us means achieving great results with the support of highly professional peers and in a family atmosphere. We put a premium on our services as we always say to our clients, “just manage your office and we’ll take care of IT”.



What you will be doing:

Provide technical assistance to client end-users.

Troubleshoot customer workstation issues.

Proactively monitor and report on client environments.

Work with Senior Engineers, Team Leads, and Project Managers to troubleshoot client issues as they arise.

Coordinate with the engineering team and project managers to ensure projects are carried out on time.

Timely and accurate time log completion (with detailed notes).

Dependable and regular attendance in the call queue.

Proactive daily schedule communication with team members and team leader.

Ensure proper execution and delivery of software patching, backups, alerts, antivirus, updates, hardware monitoring, ConnectWise products, TPAM, Kaseya, SSL certs, and software.

Assist with special projects as needed.

Other duties as needed or required.



What you bring to the table:

Solid proficiency in spoken and written English

Has bachelor’s degree in Information Technology, Computer Science or any related field of study

At least 1 year of relevant experience

Experienced in supporting small/medium-sized businesses

Experienced in supporting Microsoft 365

Should have at least basic knowledge on Microsoft Windows, Windows Server, and Networking

Must have experience in structured network cabling and Active Directory

Must be willing to work in Makati CBD on a night/graveyard shift (currently, we're on a temporary WFH on Alert System Level 2)



Other Requirements:

Must have a fast, reliable DSL, Fiber, or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.



Other Notes:

This role will have remote work and hands-on work on-site as needed.

Please send your application with your detailed CV (must be in word or pdf format).



What we offer:

A salary package ranging from 17k to 19k depending on experience and qualification

HMO, leave cash conversion, and communication allowance

A culture that cultivates involvement and a positive work environment.

An innovative technological product

Young, professional, and goal-driven team

Opportunity for rapid career growth

Company-sponsored training, upskilling, and certification

Skills Required

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